Thursday, March 24, 2011

Buying and Selling Online: the Caveat Emptor




One episode in DigitalFilipino talks featured the General Manager of Ayosdito.ph, Jon Santico. Ayosdito.ph is one of the classified ads sites that I frequent. In light of the mushrooming multiply and facebook online shops, I admit, I’m a little old school using a classified ads site.

Generally the episode tackled the buy and sell business. I liked that Santico opened the topic about secondhand items that are being sold. He even mentioned of cleaning out the old stuff from you closet of home and then selling it online. I never thought of buy and sell that way before. I thought the buy and sell business is purely buying individual items at very low prices and then selling it for a little profit. I didn’t think that even the simple act of putting your old wares on sale is already buying and selling.


SECURITY for SELLERS

One important topic that the episode covered has something to do with security. How much or how little information about you, as a seller, should you divulge to prospective buyers. This is a very good point. I have seen sellers who include in their post the RFS or Reason For Selling. This must have stemmed from a particular tendency of buyers to ask the seller why he’s selling his item, especially if its secondhand. Reasons could range from badly needing money for something else, to a duplicate or extra item, etc. I doubt if all of these is true.

Let me say that buying and selling online should first and foremost be on the professional level. So far, I’ve only encountered two j@cka&$es online. One is someone who insists on knowing why I can’t buy his phone just yet, where is my husband etc. The other is someone who constantly sends text messages of reserving my phone for him and who keeps on texting me even after the deal has been consummated. I am even thinking of changing my phone number now.

Now, Santico said that the item description is and should be enough if you’re selling something. There is no need for you to share your email or cellphone number if you don’t want to. Ayosdito.ph and other classified ads site has this feature that prospective buyers can contact you and inquire about your product through a form that the site has provided. This I think is very safe, albeit a little slow mode of communication. Currently, for the items that I am selling online, I have chosen to use this feature to minimize spam texts and spent cellphone load. 


SECURITY for BUYERS

Santico also offered tips on how to buyers can protect themselves from scammers. One is to ask the seller to meet you in a public place. If he doesn’t want too, that is one red flag. Another is to be suspicious of sellers who ask you for downpayment before shipping out the product.

In my early years of buying online, I was almost victimized by a Nigerian scam. I was selling my old cellphone then. A man inquired about it and expressed interest in buying it. So, details for the payment were discussed. Most users in that particular site back then were using money transfers, so I thought that would be a good idea. I told my buyer to send his payment through that money transfer. He then returned my mail and said that they already have the control number for my payment, which they included in the email. But it was missing the last three numbers which they said would only be given to me after I ship the cellphone to them. I was already wary. But still I checked out the shipping rate for the address my seller had given, and it was more than the amount of the item I am selling! That made me suspicious. So I went to the Forum and sought help from the oldies but goodies of the site. They told me that it was a scam and that they’ve already suspended the account of that buyer. The next thing I know, this seller is sending me private messages that he’s not a scammer and that it’s me who doesn’t know who to make a deal.

By the way, I found numerous threads there of accounts of being scammed. One girl was even scammed of the laptop she was selling. She fell for the same modus operandi.

For me, I pride myself in being street smart and I would like to think that I am internet savvy too. For added security I never transact alone in a place I am not familiar with. Earlier on, one “buyer” made me come all the way to Monumento and didn’t show up. I wasted several cellphone load on her as she was constantly asking questions about the unit, using different numbers and personas nonetheless. Still, stupid me fell for that! The next day, when I was standing there at our meeting place for more than an hour, no one was answering the cellphone number she used.

Eniweis, another security measure is not to transact at night. I make sure I always do business in a public place while there is still light. And lastly, I don’t divulge that I am a girl. I offer that information on the last minute, when we are already meeting up.

What about you, what security measures do you take when transacting online?


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E-Commerce: Beyond COD



I am admittedly a greenhorn in online transactions. I have fewer than 20 succesful transactions and most of these are done face-to-face or thru meetups.

So far I have bought:
a crib
a baby sling
and 6 cellphones

I have also sold:
3 cellphones
2 pairs of brassiere

Of these, only one transaction has very minimal human intervention, on our parts as buyer-seller.

Although I am no stranger to the internet and is an eager browser of online merchandise, I sometimes find it hard to bring myself to click the BUY NOW button. I’m many Pinoys feel the same way I do.

When CEO Bjorn Pardo said that one thing that keeps people from buying online is not having a credit card or the reluctance to use it online.Let me get back to you on this. First, I would like to add a few things why buyers like me have secondthoughts on buying online.

1. Payment Terms – like what Pardo said, most online transactions require a credit card directly or indirectly, and which is not accesible to anyone. Luckily, there are other options available now like electronic money , money order and such. They seem flexible enough but that is only after you’ve enrolled in them or had to present any proof of identification before cashing out your money.

2. Fear of Getting it Wrong – one thrill of shopping that online shopping cannot replicate is the sight, sound and feel of it. I am not talking about being in the thick of all things hot and sweaty, especially during crunch time shopping. I am talking about being able to fit the the clothes your buying. Being able to feel the texture of an item, rotating it 360 degrees so you can see it from every angle, the power to be able to examine the product as thoroughly as you can. Whereas in online shopping, in my case for example, I rely on actual pictures of the item, description, on reviews and most importantly on the honesty of seller I want to transact with.

3. Fear of being Scammed – this is what every shopper is araid of. Even those who do conventional shopping are wary of being ripped-off, paying for products that don’t live up to its, well, price. For online shoppers, the nightmare is being scammed into wiring or transfering your money to someone else’s bank account and then not receiving the product that you purchased.

I understand that both modes of shopping, conventional or online, have innate problems. As for online shopping, I think the biggest factor lies in honesty issues. This is the reason why most Pinoys would opt for COD or Cash on Delivery, that way both seller and buyer’s needs are met. The seller disposes of his wares while the buyer gets what he pays for.

What Pardo said, that Xend would be venturing into COD terms of payment, I think would be very beneficial for the growth of e-commerce. For one it answers a fundamental problem area in online transactions. This is very convenient for both parties and beneficial too. They enjoy the benefit of hassle-free transactions. It would be like doing meet-ups, only you have Xend to do it for you.

So, do you prefer the effort-consuming COD or the hassle-free deliveries via courier?


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Monday, March 7, 2011

Babae by Inang Laya, Sung in Party Pilipinas



Last Sunday, I couldn't believe my ears when I heard Babae sung on TV, in Party Pilipinas no less. I was still a bit groggy from my catnap so I just made do with listening to it, not bothering to get up at all. It was part of a medley of songs that an all-girl group (the usual singers in Party Pilipinas) performed on stage. I couldn't find a video clip of that performance, so I went for this one containing the lyrics.

Looks like this song would likely take the course that Kanlungan and Tatsulok did. Kanlungan is the song that McDonald's used in one of its ads, since then Noel Cabangon revived his humdrum career. Tatsulok did even better than Kanlungan. It was sung by Bamboo, no wonder even kids were singing to it.

These are songs that tibaks or activists sing to and just one of the many alternative tunes that attempt to paint a different picture of the Philippine society. It is a song that most women can relate to. More than this, this song, if taken to heart, can and aims to empower women to not be slaves of society and patriarchy.

In having Babae performed on Party Pilipinas, I hope more women (and MEN!) listen to the lyrics with their hearts and let it open their minds to the plight of pinays today. The Maria Clara/Cinderella psyche is still a force to reckon with.

But please remember, singing Babae doesn't make you a feminist. Much like wearing a shirt with the Philippine map make you truly patriotic.

A salute to all women striving to make a change!

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Friday, February 25, 2011

Blogging and Me



I have been keeping a diary for almost 15 years now. Maybe longer. Actually I cannot pinpoint exactly when I started, but the oldest diary in my stash is the Little Prince notebook a friend brought home from Paris. Since then I’ve written in four or five more diaries of various origins. Two diaries were personally bought at a local shop, the Papemelroti. Another one was given by a friend, when we reconnected after almost a decade. Yet another one was handmade from a cigarette ream carton and bond papers cut into size. One small notebook disintegrated when my bag fell into a pond (I keep my diaries close to my heart – always!). And the one I’m using now is also a simple notebook given by another friend when she heard about my bag-swimming incident.

leaf skeletons picked up on a mountain trail, taped to my diary

In my diaries, you can find the most mundane things. A calendar of food I ate from breakfast until dinner. A clipping of a cute dress from a newspaper. Lots of cartoons. Some personal drawings. And lots of my thoughts on so many things.

My diary was oftentimes the one that kept me sane during the most insane times -- that is, besides my husband of course,except when he’s the cause of insanity. My diary was my shelter when the whirlwind of life has taken me with great abandon.

Which leads me to blogging. Blogging is in a way like keeping a diary, only it is often open for everyone to see. I’ve treated it with more caution. I’m more careful with my words, more guarded with my opinion in my blogs. But otherwise I’ve taken to blogging like diary-writing, the keeper of my thoughts and opinions.

But in blogging, since I cannot keep on ranting uselessly just to vent out my most violent reactions on anything, I’ve focused on giving a more objective and constructive opinion and criticism. I do have different blogs for different niches but the one thing that ties them all is the effort to share my views, my struggles, and the dream to somehow affect my readers to think and act differently than they normally would, as dictated or expected by society. Please understand that I am under no impression that my blog per se will change the world. It will not. Although I do hope it does shake it up a bit.

But I don’t play the devil’s advocate just for my audience or my readers. I do it too for myself. To challenge my knowledge. To test my understanding and logic. To see if the what is legal is moral, or vice versa. Basically, like my trustee diary, to keep the voices in my head organized and in line.

And earning a few bucks along the way is nice too. Admittedly, I cannot foresee this happening in my personal diary, not unless a movie outfit offers to buy my life story and use my diaries as one of their references. That's a long shot, I know. Forgive me for dreaming.

Actually, that’s one of my goals for 2011. I am envisioning a more financially rewarding blogging experience. And how? By keeping my blogs relevant of course. Yes, I do promise not to post nonsensical blog posts only meant to draw heavy traffic in and nothing more. People are not stupid to not see a flake when they face one.

I started blogging mainly about my views on the Philippine society as a mom. I do not pretend to know everything, but I do try to offer an explanation why things have to be such and such. I also blog about giveaways and freebies on the internet and off it. I believe that the best things in life are free --happiness and peace of mind – but it also includes some designer clothes, an ad spot, and some cash. :D These days I am experiencing motherhood all over again. And I am want to share with everyone how I’m doing now.

I am blogging about my life, my views, my passion, my pet-peeves, my struggles and triumphs. And I will keep on doing it and focus on keeping my posts relevant, as I’ve said. Not only to make blogging pay for my expenses, but also to encourage others to share their lives with me, at least, by commenting on my posts. That way they’ll realize that their opinions matter too. That no one has a corner in ultmiate knowledge and that they too can share what little (or much) they do know about.

Blogging does make me feel that. That I matter as a person, especially when people comment on my posts, or when I google my blog (Guilty!) and see that it appears almost on top of the list. I want others to feel it too. By blogging, they let someone into their life. Bloggers cease to be mere specks of dust in the vast universe. Insignificant. Unknown to anyone.

But this is not to equate a blog with a life. Although bloggers feel alive when they hit the post button and see lots of comments on their posts. My bottomline is, to keep things alive, to make my blog financially rewarding, to keep my blog relevant, my ultimate blogging goal is that I have to LIVE LIFE. Because only by living my real life will my virtual self be interesting.



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This is an entry to Coolbuster.net's contest.

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Monday, February 14, 2011

Top 10 Reasons why I'm Thankful for my Hubby: A Valentine's Special (just an entry to Pinay Mommy Online)


My hubby and I have been together for ten years already, two years as bf-gf and eight-going-on-nine years as a married couple. But it feels like we’ve only been together for awhile. The spark still there. My heart still thumps when I see him after a day’s separation. We still refer to our first booboo as a couple as if it was only last week. Our hearts have found the perfect match in each other.

How do I even begin to put into writing how much I am thankful for my hubby? I can feel my heart racing, speeding beyond the limits whenever I am overcome by love. Emotions really are very hard to quantify and capture into words, that’s why poets are genuises. For my part, as I am no poet really, I’’ll just list the top 10 reasons why I am thankful for my hubby.

TOP 10 He cooks for me. Yes, honestly, my parents would prefer his cooking over mine. He does a mean spaghetti and ginataang tilapia or hito.

TOP 9 He dresses my CS wounds uncomplainingly. I do scream at him for the slightest pain but he just shrugs it off! I am such a pussycat.

TOP 8 He shares in the household chores. Aside from cooking, he also washes our clothes, if I can’t.

TOP 7 He changes diapers and gives baths. Even in my first pregnancy, since I delivered via CS, he has been the one giving baths to both our children, and also changing their diaper.

TOP 6 He wakes up earlier in the morning to prepare our breakfast. I am so tamad to cook so early in the morning. Besides the fact that I usually wake up with a growling appetite, I feel that I have no energy to cook anymore. J

TOP 5 He holds our children if they’re up for an injection. I feel quesy around blood and needles, I need him to be brave for our children if they’re in the hospital because I can’t.

TOP 4 He lets me spread my wings. He’s not seloso so I still get to hang out with my own set of friends, provided of course that I don’t stay out too late.

TOP 3 He makes me laugh. He has such a sense of humor and sharp wit that never fails to crack me up.

TOP 2 He makes me feel safe. I sleep better if I can hear him breathing beside me. The world around us can come crashing down but I’ll still feel secure with him by my side.

TOP 1 He stimulates me, in a very good way of course. Think what you want about this part, but it’s true. He makes me feel alive! I’m sure everyone in love feels the same way towards their partners.


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Friday, December 10, 2010

December 10: Human Rights Day

This International Human Rights Day ought to be different from all the other human rights days in the past 10 years, after all, a new President has been installed, one whose family has also been a victim of human rights violations. But, sadly, I can smell nothing new in the air.

Sherlyn Cadapan and Karen Empeno, both I knew from college, are still missing. Jonas Burgos is still missing. The Morong 43 is still incarcerated and the Ampatuans of the Maguindanao Massacre infamy still has to be made accountable for their crimes. These are high-profile cases that have hogged the headlines at some point in time. Still, the wheels of justice seemed to have had a flat tire, moving forward at an ever slow rate. If these high-profile cases have not been given due attention and justice, I can only imagine the smaller cases' fate, the ones that only few people know about, the ones that don't land the headlines and generate as much attention.

I have written an article in OFFCAM magazine about human rights in the country. Please do get a copy.

Meanwhile, listen to this haunting song written in homage to all those who have disappeared because of their political views.


Desap by Karl Ramirez

Para sa desaparecido. Para kay Karen Empeño, Sherlyn Cadapan, Leopoldo Ancheta, Rogelio at Gabriel Calubad, Gloria Soco, Jonas Joseph Burgos, Prudencio Calubid, Abner Hizarsa, Alex Beloy, Celina Palma, Cesar Batralo, Danilo Macapagal, Domingo Delas Alas, Esteban Pastor, Federico Intise, Felicidad Katalbas, Honorio Ayroso, Johnny Orcino, Jr., Joseph Gonzales, Jovito Velasco, Mario Detroz, Narciso Parani, Nelly Intise, Nilo Arado, Patricio Abalos, Philip Limjoco, Richard Collado, Roger Viray, Roland Porter, Romulos Robiños, Ronaldo Comiso, Ryan Supan, Sergio Viray, Virgilio Tranquilino at sa lahat ng dinukot ng estado dahil sa kanilang makabayang paninindigan. Para sa kanilang pamilya, kaibigan, at kasama na patuloy na naghahanap ng katarungan, patuloy na naninindigan.


Desap
Music and lyrics: Karl Ramirez

C
Lumilipas ang gabi
Am
Abang ang pagdampi ng 'yong labi
F
Kahit sandali
C
Kahit sandali

C
Nangungulila man
Am
ang pusong naiwan
F C
alam naming wala kayong kasalanan

Am F
At hindi kami susuko
C G
Hindi kami susuko
F C
sa paghahanap
F C
sa mahal naming anak
F C
Magulang, kaibigan, asawa, kasama
Am G
Hanap namin sila

C
At nangungulila man
Am
kaming naiwan
F C
hangad ng damdamin ay katarungan

Am F
At hindi kami susuko
C G
Hindi kami susuko
Am F
Hindi kami susuko
C G
Hindi kami susuko
F C
sa paghahanap
F C
sa mahal naming anak
F C
Magulang, kaibigan, asawa, kasama
F G
Hanap namin sila

Am F
At hindi kami susuko
C G
Hindi kami susuko
Am F
Hindi kami susuko
C G
Hindi kami susuko
F C
sa paghahanap
F C
sa mahal naming anak
F C
Magulang, kaibigan, asawa, kasama
F G
Hanap namin sila

Am G
Hanap namin
C D F
Hangad ng damdamin
C
Ay hustisya

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Monday, December 6, 2010

My Flower Collection: Part 2 (Can't stop Window Shopping Online!)




Christmas is the season of eternal hope and joy. This year I’ve got a lot on my wishlist for Santa, mainly for the little boy coming into our lives when the new year opens.


For myself, I’ve only got my wishful thinking. The other day I browsed The Flower Collection’s site and saw a lot of clothes that I would love to have and wear this Christmas. In fact I have written about the preggy outfit that I would want to wear to Christmas dinners.

I’ll share with you another outfit from The Flower Collection that I would love to wear IF I am not pregnant.

Presenting the 2 Kailyn.


I love how it falls and drapes the body. I’m not sure though if the fabric can accomodate my preggy belly, but the overlapping neckline design is perfect for breasfeeding.


Or this Olina dress. It comes in other colors, but I love this one in acqua.



Another thing that I love about this is its versatility. It can be worn as a simple day dress or as a more formal one. One only needs to change accessories and shoes to change it from a daytime to a night-out outfit.

I also love this Kevin shorts. Buit maybe it's inapproriate for a Christmas dinner. So I'll go for this Hance pants, instead, for modesty's sake. :)




paired with this wonderful top, Dax, in a very sexy red!




If I am not pregnant, I would definitely wear this dress. But because I am, I’ll be sticking to the other collection that you can read here.


Merry Christmas everyone!

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ZEST AIR Nightmare: My ticket to Php10,000!!!!









I have never flown Zest Air. In fact, I’ve never flown anything at all. I’m a flying virgin. All my travelling have been monotonously confined to city and provincial buses. It is a joy to be able to go to new places and experience new sounds but travelling , by air, sea or land, has its ups and downs.

And I can just imagine what hell it must be for someone to be hassled and then made to pay for it! Batang Yagit shared a horrible customer experience as a patron of Zest Air. And it elicited a number of reactions from his readers who can empathize with him one way or another.



In a hypothetical situation that Zest Air would reschedule my flight, which turn out to be non-existent when I availed it, and then had the guts to penalize me for not showing up for it, how would I react to it?

I am not normally a violent and confrontational person, but all this pregnancy hormones get the better of me at this point in time. When I get angry, I shake all over. My voice breaks in high-pitched tone. My hand shakes. Blood rushes to my ears and my face is red all over. I simply cannot hide being angry. And this kind of situation would undeniably fall into that category when I turn into a monster.



Firstly, being the customer whose rescheduled flight was non-existent, I would immediately file a complaint by calling the office up, or better yet, emailing them about it so that I’ll have a record of it. There’s nothing like a complaint in black and white.



If I get a call that is not addressing my grievance like they should be and instead is asking me to pay the penalty for not showing up to my non-existent flight, I would ask for the supervisor or manager in charge of rescheduling the flight. If the business is done online, with email exchanges, I will print out copies of it and slap it to their faces!

It wasn’t my fault in the first place that my flight was resheduled. It was they who resheduled it. In fact, they should be held accountable for that alone. What if I had something important already scheduled for that day, following my original flight schedule. And secondly, if there were no Zest Air schedules on the date tof my rescheduled flight, that’s not my fault either. I SHOULD be the one penalizing them for inconveniencing me!

If however they continue to press the matter of penalty, I would not press charges against them, but I will file a complaint in a DTI or any agency that covers their business. I don’t have the time nor the resources to battle them in court, but I will launch my fight in a whole new arena – the cyberspace.

Any self-respecting business knows the power of the word-of-mouth. I will tell all my friends about this horrible experience and will ask them to help spread the word to their friends and their friends’ friends and so on. Nothing will be more damaging to their business than a dent in reputation. So hypothetically speaking I will bring Zest Air to its knees without resorting to a lengthy and expensive court battle! Bwahahaha!


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